What is the difference between “Allergy” and “Intolerance”?
Some of the symptoms of allergies and intolerances are the same or similar, but the differences between the two are very important.
5Strands® Affordable Testing only tests for “intolerances”, which represent the majority of reactions. An intolerance is a response that does not take place in the body’s immune system and may appear several hours or days after ingestion or exposure. While intolerances may cause reactions ranging from a mild skin rash to severe abdominal discomfort, they are not normally life-threatening.
A true allergy is an immune system response. It is caused by the body mistaking a food or item as a harmful substance and releasing antibodies to fight it. The adverse reaction is usually rapid and can be life-threatening, even at microscopic levels. Some of the most common known food allergens are peanuts, tree nuts and seafood. 5Strands® Affordable Testing does NOT test for this type of reaction [IgE allergies], which represents only 2% of all allergic/intolerance reactions.
The best way to prevent reactions to intolerances is to identify and avoid foods and substances that trigger them. This is the job of 5Strands® Affordable Testing.
Why does 5 Strands® Affordable Testing use hair samples?
5 Strands® Affordable Testing utilizes hair samples for testing food and environmental intolerances, nutritional deficiencies and metal/mineral toxicities based on these advantages:
- Collecting a hair sample is easy and non-invasive – No pricks, no prods, no pain! We require only 10-15 strands of hair (more if under 1″ in length)
- Hair is stable – It’s not affected by factors such as recent meals, stress, medications, etc.
- Hair testing eliminates transportation and usability constraints that are associated with other types of tissue samples.
- Faster Results – Hair testing is completed quickly and efficiently with results reported within 5-7 days after the sample arrives at the processing center.
- Affordable Cost – We provide a way to test more items cost effectively, allowing us to
pass the savings along to the customer.
Does hair dye or affect the test results?
Hair coloring does not affect the test results of 5 Strands® Affordable Testing. The testing process focuses on the DNA makeup when testing the imbalances.
Do items need to be in your body or environment for an intolerance to be detected?
With intolerance testing, you do not have to ingest or be exposed to the item for it to register as an imbalance. Our method of testing utilizes bio-resonance technology to scan hair samples to determine energetic imbalances between your body and the items being tested. The testing identifies intolerances which may cause varying degrees of symptoms if currently being ingested or exposed to, or would be in the future. 5Strands® Affordable Testing does not test for immunological responses which would require exposure to a particular allergen.
What if I have no head hair? Does hair length matter?
If you are out of head hair… have no worries. Any body hair can be used to conduct the testing. (Arm hair, leg hair, nose hair, ear hair, facial hair) We prefer to have at least 10-15 strands of hair at least 1 inch long. If you do not have hair that is at least 1 inch long, then please provide us with more than 15 strands of hair.
I was tested years ago and a previously known allergy has not shown up on my new test results from 5 Strands® Affordable Testing.
Differences in test results can occur for a variety of reasons.
Perhaps your previous allergy test was conducted using a blood sample or a skin prick test and an IgE (Immunoglobulin E) mediated allergy was identified. This type of allergic reaction,caused by the body’s immune system, is not measured by 5 Strands® Affordable Testing, therefore, would not show up on our test results. We only measure non-IgE mediated reactions, or “intolerances,” which account for over 40% of known allergic reactions.
If your previous test was for non-IgE mediated reactions, the same type of reaction measured by 5 Strands® Affordable Testing, results could have changed because your body is no longer reacting to the previously known item causing the intolerance. Non-IgE mediated reactions are not necessarily forever. When the offending item is removed from your diet or environment for approximately 2-3 months, your body may have the opportunity to heal. Subsequent testing results may show that your body is no longer intolerant to the item. At this point, you may be able to introduce the item back into your diet or environment slowly/occasionally without experiencing any negative symptoms.
Other factors that can cause changes in bodily reactions include over-consumption, level of toxins, gut health, overall health, etc.
What is the difference between the “E-Kit” and the “Shipped Kit” options upon purchase?
When choosing the “E-Kit” option, your emailed order confirmation will include an attached document file for immediate download and action. You will need to print the required submission form, fill it out and send to us along with your hair sample. Complete instructions regarding the form, hair sample, packing and mailing are included in the downloadable E-Kit document.
If you choose the “Shipped-Kit” option, your emailed order confirmation will NOT include an attached document for immediate download and action. Rather, within 5-7 business days, you will receive a kit in the mail which includes the required submission form to fill out to send to us along with your hair sample. In addition, you will receive a parchment paper bag and a static free bag in which to place the hair sample plus a shipping envelope. Complete printed instructions are provided in the Shipped Kit.
Please note that the turn-around time for the “E-Kit” is much quicker than the “Shipped Kit” because of the ability for you to immediately access the required submission form and take action. Regardless of the method chosen, you can expect to receive your test results within 5-7 days after the required submission form and hair sample have arrived at the processing center.
What is your customer satisfaction rate?
We are happy to report a high level of customer satisfaction! Our return rate is less than .04%.
Our customer service department is available at 1-833-600-8378 Monday – Friday, 8am – 5pm EST or via email: firstname.lastname@example.org.
Do I need to re-test? If so, when?
As the body is constantly changing, intolerances may be changing as well. A negative result today may not necessarily mean that a food or substance will not create issues in your body in the future. And, what may be a trigger today may become normalized. Intolerances can be better understood and overcome through processes including elimination, detoxification, improving your gut health, improving your overall health, reintroduction, etc. Since no two people respond to intolerances or treatments in the same way, periodic re-testing can help keep you on track during your healing process. Re-testing may be beneficial after 90 days. Ask your health adviser to guide you.
What is the 5 Strands® Affordable Testing Disclaimer?
5 Strands® Affordable Testing and this website do not make any medical diagnoses nor are they intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. All probable or possible diagnoses generated by the test or this website need to be discussed and confirmed with a qualified medical practitioner. If you think you may have a medical emergency, call your doctor or the emergency services immediately. Reliance on any information provided by 5 Strands® Affordable Testing and this website is solely at your own risk. Some of the content on this website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third party content is true, accurate or complete. Our method of testing does not test for type IgE allergies. Since these reactions can be serious, you should seek the help of an allergy specialist.
What is your refund policy?
Customer satisfaction is our goal and we want you to be happy with your decision to purchase 5 Strands® Affordable Testing.
If you change your mind after purchase, we will offer you a full refund provided that you notify us of your decision to cancel your order within 7 days of placement and before mailing in your hair sample.
Once you’ve mailed your hair sample and it has been received in our processing center, you will not be entitled to a full refund upon cancellation. You will be charged a $40 administrative processing fee which will be deducted from the price you paid for the test.
To claim your refund, please email our customer service department at: email@example.com and provide the following details:
Name used to purchase
Email address used to purchase
PayPal Transaction ID, website order number, or Amazon transaction number
Date of purchase
Any delivery costs incurred by you in sending in your test will be not be refunded. Please remember that it can take three to four days after we have processed a refund payment for it to appear on your credit card statement. All refunds will be processed within 30 days.
If you have any questions or would like to discuss your concerns, please contact our customer service department at 1-833-600-8378. Monday – Friday, 8am – 5pm EST.
We are happy to help!